Emirates Central Cooling Systems Corporation (Empower) has announced impressive financial results for the year, showcasing robust growth and a strong operational performance. The company, which is publicly traded on the Dubai Financial Market, achieved a net profit of Dh1.004 billion. This figure marks a significant 10.5% rise compared to the prior year. Notably, the profit attributed to shareholders reached Dh993.3 million, while the total profit before tax also increased by 10.5% year-on-year, totaling Dh1.103 billion.

Expansion and Capacity Growth

In 2025, Empower significantly expanded its capacity, achieving a total connected capacity of approximately 1.7 million refrigeration tonnes. This growth was complemented by an 11% increase in contracted capacity compared to 2024, bringing it to around 2 million refrigeration tonnes. The company secured 186 new contracts throughout the year, underscoring the rising demand for district cooling services amid Dubai’s burgeoning urban development landscape. Ahmed bin Shafar, the CEO of Empower, noted that this performance illustrates the company’s commitment to supporting Dubai’s sustainability objectives.

Shafar emphasized the correlation between revenue and profit growth and the expansion of essential infrastructure and projects. Empower’s initiatives position it as a pivotal player in advancing sustainable urban development in Dubai and as a trusted provider of energy-efficient district cooling solutions.

Customer Base and Financial Performance

Empower’s earnings before interest, taxes, depreciation, and amortization (EBITDA) experienced a 6.2% increase in 2025 compared to the previous year, outpacing overall revenue growth. The firm saw a significant rise in its customer base, with the total number of buildings serviced reaching 1,747, marking a 7% increase from the prior year. Additionally, the count of newly registered customers surged by 26%, culminating in a total customer base of 156,000 by the year’s end.

This increase in customers can be attributed to both new project connections and a growing demand for centralized cooling solutions, paralleling Dubai’s expanding population and urban developments. Empower’s ability to adapt and grow in accordance with Dubai’s dynamic landscape further highlights its critical role in the region’s energy strategy.

Digital Innovations and Service Improvements

Empower also recorded significant advancements in digital customer service operations. The number of bill payment transactions processed through electronic channels soared to 979,051, reflecting a 10% increase compared to the previous year. The company also approved 46,876 no-objection certificate service requests, which was, again, up 10% year-on-year. These approvals are designed to assist consultants and contractors by streamlining project processes and minimizing potential violations, ultimately saving time and costs.

The company’s strong performance in 2025 underscores the vital role that district cooling plays in Dubai’s broader energy efficiency strategy, particularly as large-scale developments continue to prioritize sustainable and efficient cooling systems. With the demand for energy-efficient solutions on the rise, Empower is well-positioned to lead the market while supporting Dubai’s commitment to sustainable urban living.

In conclusion, Empower’s remarkable growth metrics for the year not only highlight its financial resilience but also signal its commitment to innovation and sustainability in the rapidly evolving landscape of Dubai. As the company continues to expand its portfolio and enhance its service offerings, it sets a strong precedent for district cooling solutions in the region.